Support

With over 145,000 customers in New Zealand, we’re committed to providing you with great customer service every time you need us. We’ve got some great resources below if you would like to know more about any of our solutions.

FAQ’s

If you’re looking for a few quick answers to some of the most popular questions people ask about HRV solutions.

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HRV instruction manuals

Need help with any of your HRV products? Find the manual here.

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HRV Servicing Solutions

HRV offers comprehensive home servicing solutions across our entire range - Ventilation, Heat Pumps and Water Filtration. We're committed to providing friendly local support to help with all your servicing requirements.

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Contact us

We’re here in person too – here’s how to contact us.

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We love to hear what customers think about our Total Home Solutions, you could give us your feedback now or tell us why you love HRV in our testimonials section.