Welcome to the HRV family
Thanks for joining us on our mission to leave
no family unhealthy, no home behind.
You've made a great decision and taken a positive step towards
creating a healthier invironment™. HRV are committed to providing
exceptional customer service to every single one of the 115,000
Kiwi homeowners that enjoy the benefits of pure, fresh filtered air
and positive pressure ventilation. If you're lucky enough to have
recently moved into a home with an HRV we'll help you get started
To ensure your experience matches our own expectations as to how
customers should be treated we've created a set of standards that
all our dealings with you can be measured by.
Always on time
When we make an appointment with you we'll be there on time,
We've got a local customer service
team in your area, so we're always on hand to provide
answers and assistance when you need us.
HRV customers are a passionate bunch, and the enthusiastic
response we get from New Zealanders is always warmly welcomed.
We're always on the lookout for your feedback, so feel free to
share the love.
Total home solutions
New Zealand homeowners aren't satisfied with just a single
solution, and are always searching for new, innovative home
solutions. HRV have been listening to what you want and have come
up with a number of exciting new solutions to help you create
the world's purest invironment™.
Lost your instruction book? Find it here.