The Young Family

The Youngs are a family of four who have recently renovated their villa and installed the HRV Whole Home Filtration system. Purifying water from every tap means the kids can now bathe in water without chlorine and other contaminants not to mention the improved taste and smell - it tastes like water should. (Individual customer experience only)


Connected at the supply, our innovative HRV Whole Home Water Filter purifies every drop of water you use. Through a world-class four-stage water purification process, it removes up to 98% of the chlorine and many additives and contaminants, like metals and sediment that may be in your water supply. It will give you better tasting, smelling and feeling water – and you’ll know it’s as healthy as can be for your family. 


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Ruth and Nick

We just bought our first home we was so excited, but once we moved in we noticed the damp window stills the damp air at night when you took a deep breath, we also had a terrible moldy musty smell in the master bedroom, it was so bad we stored all our household goods in the garage, had the house professionally cleaned, but the smell came back, we called Roy from HRV he was great he did a moisture test he explained how a HRV system would change this, so we bought one, it was amazing not only did it take away the dampness and stop the damp window stills it took away the bad odor we also had no water on the inside of our windows in the mornings wow,

being so happy with HRV and now coming into the colder months of winter we rang our trustee HRV Sales agent Roy, he suggested a Heat transfer system, again wow amazing all the kids rooms where now as warm as the lounge, not only did the heat transfer help warm the house we noticed it helped remove dust particles from the busy lounge as it sucked air from the lounge to a filter system before going to the rooms,

So amazed with HRV and our better healthier quality of living we went onto their website to see if there was anything more we may like, we was keen on the water purifier as you never really know whats coming through the pipelines, we liked what we read  so we had this installed through our agent not only do our friends envy our tasty water from all taps on the property our sons eczema has healed up, our house and garden plants are thriving, you really do notice the difference Thanks HRV. 

My partner does night shift and having to try and sleep through the hot days of summer is so unkind when you know you could make life more comfortable for your loved one, After talking with Roy our HRV Agent and now a good friend we had a HRV heat pump installed in the master bedroom far out amazing its so quiet, its perfect, my partner now enjoys longer and more restful sleeps, i also no longer toss and turn at night because of the hot evenings.

we have dedicated this year to making our home a more healthier and comfortable place to live thanks to HRV.

We will spend the next few years paying it off but it was really worth it and the HRV team are awesome they worked hard and got the jobs done fast with no hassles.

we have 5 children and work average jobs, through Roy we made what seemed impossible happen

Thanks Roy your amazing


We called HRV on a late Thursday night and was able to get someone out to speak with us the Friday after my husband finished work. After speaking with Liam our consultant we made the decision to get HRV installed for obvious reason, cleaner air for our baby and because i was over cleaning windows every morning and monitoring the mold that would build every week! Our property is new and for us to deal with this problem we did not think we would have such an issue. That following Monday i got the call i was waiting for from Sarah and we were booked in for 2 weeks from that day which was great i was excited that those windows had 2 weeks to annoy me before it was ALL gone. I asked Sarah if i could be on a cancellation list IF by any chance a spot opened we could be next. Tuesday arrived and what do you know i get a phone call from Sarah again with the best news, HRV will be out on Thursday if i wanted..YES YES YES BOOK ME IN! Thanks Sarah you were lovely to talk to and very helpful. Yesterday was Thursday the day i was waiting for. I cleaned my windows for the last time, mind you VERY happy and excited to clean the windows knowing it will be the last time. I had 2 awesome guys turn up to install the system and it did not take long at all and i was informed on everything carried out. I was showed the key and how it worked and WALLAH! i was all ready. Night crawled on, checking the windows NOPE nothing no wet windows, i am getting a little excited. This morning NO WET WINDOWS!!!! i am amazed how quick it worked and how much of a great sleep i had last night. I can feel the difference in air i am breathing, i noticed my husband did not snore at all last night, and not having his coughing fit he has every morning. My baby slept longer and his allergies seem to have subsided. The house was warmer in the night we did not need to put the heat pump on at all. We were a bit skeptical to get HRV at first thinking its just another thing out there to buy, but we thought what do we have to loose. Since getting it installed i am telling the world how wonderful it is. IT WORKS!!! Thank you soo much to all the team involved, so friendly and helpful.

Coral Jackson

In our first home we had significant ventilation issues and discovered mould on our new curtains only 3 months after they were put up. We put in an HRV system and this changed the house signifcantly - that room even became the babies room. Since then we have moved twice and in each house we have installed HRV and have never ever regretted it. The place we are in now is 2 storied and it was quite tricky to get the vents in but the team worked hard and once again there is no condensation. Also to note that during renovation the HRV team did wonders fitting the new units and vents at various times to suit the builders and electricians. Even the sales person came and helped at one point. We always love coming home to our warm dry house in winter and of course we sleep better in summer as the house cools with this wonderful system.

Ian Mason

Our home is 100% warmer and dryer with our son's health being dramatically better. His asthma is so much easier to control with the HRV system supplying free warm clean filtered air from the ceiling. HRV staff are always helpful with any queries over the phone, and we enjoy their newsletters regarding new technologies to create a healthier home.


When our boy was about 18months old we were taking him to the doctors all the time as he was developing asthma like symptoms. He was placed on an inhaler. We had seen ventilation systems being advertised on TV so thought we would investigate them as we were waking up to extremely wet windows throughout the house every morning. We decided to go ahead with installing the system and were told that we would probably see a change in the wet windows within about 2 weeks. The nest day we check the windows and they were dry. Our sons asthma like symptoms disappeared and never returned. So I am always telling people how good ventilation systems are and that every household should have one. We have lived in 3 different houses over the years and had a ventilation system installed in each one.

David Rivers

My family and I have relied on HRV air for many years and HRV water for more than two years now. My replacement filters for the water system arrived today and I was delighted to see that they were packed in a reused cardboard box. HRV are obviously totally committed to protecting us and our environment, a mission very rare in big businesses. So congratulations HRV on your vision and moral stance. Brilliant! :)

Kevin and Sylvia


Thanks for HRV water - we cannot believe how great it has made our water. It tastes so pure straight out the taps - the contrast over what it used to be is amazing.

Having lovely showers in soft water - and tea and coffee now taste fabulous - thanks so much for convincing us that we needed it.

Next to the HRV ventilation system it would rank as the best thing we have ever bought for our house.

Keep up the good work as it's worth every penny we spent!

Kind regards Kevin & Sylvia Massey - Borman

Sue and Darryl

Just letting you know how much we love having the HRV water filter.  It’s so great knowing the water coming out the tap is safe and filtered from any nasties.  We really like the taste, and it’s not until you go to somewhere else and taste their water you appreciate it all the more! Even the kids comment on how much nicer our water is now.  Recently we went to Wellington and we made sure we took our own water from home! I am quite into being healthy and knowing we now have filtered water is fantastic!

Kevin & Fay

I’ve had the HRV Water filter for two weeks. We noticed the difference straight away. The water tasted better, was a lot softer (silky even). We are spending more time in the shower (heavenly). Our clothes are cleaner and we are using less soap, shampoo, washing detergent as it lathers a lot better. We are more than pleased with the system. We were just managing to drink 2-3 glasses of water a day (didn’t like the taste). Since having the filter installed we are drinking 7-8 glasses a day and enjoying it.

Charl Lagerwall

Tested my water with a pool tester and found that the chlorine level was just above average for a swimming pool which most likely was the cause of the sometimes cloudiness in the water and some skin irritation. Purchased the HRV whole water filtration system from HRV North Shore and found that there is no chlorine in the water, skin feel better, water after taste and smell disappeared. Happy as Larry with the decision I made, should have done it years ago.

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