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    Cleaner Air Starts Here

    Book your HRV system service & filter change

    Book a Service
    Cleaner Air Starts Here

    Your filter works quietly in the background every day

    Your HRV system moves air through your home. The filter helps clean that incoming air by capturing common particles like dust, pollen and mould spores.

    Over time, your filter fills up. When that happens, airflow can reduce and your system may not perform at its best.

    Helps capture everyday airborne particles

    Helps capture everyday airborne particles

    Supports better airflow through your system

    Supports better airflow through your system

    Helps maintain system performance

    Helps maintain system performance

    Designed specifically for HRV ventilation systems

    Designed specifically for HRV ventilation systems

    Over time, your filters fill up

    Over time, your filter captures dust, pollen and airborne particles from the air moving through your home. As it fills up, airflow and system performance can reduce.

    Replacing your filter with a genuine HRV filter helps support proper airflow, fit and filtration performance for your HRV system.

    Book a Service

    HRV High Performance Filter

    HRV High Performance Filter

    Example shown for illustration purposes.

    What’s included in an HRV system service

    Regular servicing helps keep your HRV system performing properly and gives our technicians the opportunity to inspect, clean and check key components throughout your system.

    During your service visit, our team will complete the following checks and maintenance tasks:

    Check and clean all diffusers
    Check air flow readings from all outlets
    Clean all dust rings
    Check all ducting
    Check all fan strapping
    Check fan running correctly
    Change all filters with Genuine HRV Filters
    Replace Filters for Heat transfer and Balance system
    Check and clean smoke detector
    Check all data and power cables
    Reset filter light
    Check key pad and adjust to seasonal settings
    Recheck airflow reading from all outlets
    Clean and remove all rubbish
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    FAQs

    How often should I service my HRV system?

    We generally recommend having your HRV ventilation system serviced and the filter replaced every two years (24 months). Homes exposed to higher levels of dust, pollen or smoke may need their filter replaced more often.

    How long does an HRV service take?

    Service times vary depending on your system and the number of fans. A full service and filter replacement generally takes from 30 minutes.

    Why does my HRV filter need to be replaced?

    Over time, your filter collects dust, pollen and other airborne particles. Regular replacement helps maintain airflow and filtration performance and keeps your HRV ventilation system working effectively.

    Do I need to use genuine HRV filters?

    Yes. Genuine HRV filters are designed specifically for HRV ventilation systems to support the correct fit, airflow and filtration performance.

    What happens if I don't replace my HRV ventilation system filter?

    Over time, the filter can become loaded with airborne particles and dust build-up. This can restrict airflow and reduce the performance of your ventilation system.

    How do I know when my HRV filter needs replacing?

    Depending on your HRV system, you may receive a filter or service reminder. As a general guide, we recommend a service and filter replacement every two years, or more often in homes exposed to higher levels of dust, pollen or smoke.

    Can you service older HRV ventilation systems?

    Yes. We can service older HRV ventilation systems and replace filters where compatible parts are available.

    What is included in an HRV ventilation service?

    Our technicians check your ventilation system and airflow and replace the filter as required to help keep your system operating effectively.

    Can I pay for my HRV service with Afterpay?

    Flexible payment options, including Afterpay, may be available for eligible servicing purchases.

    New Zealand’s Most Trusted Ventilation Brand

    Trusted by homeowners across New Zealand

    For five years running, HRV has been recognised by Reader’s Digest as New Zealand’s Most Trusted Home Ventilation Brand, based on feedback from Kiwi homeowners across the country.

    That trust is built through helping families create drier, healthier and more comfortable homes every day.

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    New Zealand’s Most Trusted Ventilation Brand

    Proudly supporting healthier homes

    Proudly supporting healthier homes Proudly supporting healthier homes Proudly supporting healthier homes Proudly supporting healthier homes Proudly supporting healthier homes

    Flexible payment options available

    HRV servicing can now be paid over time with Afterpay. Pay in 4 interest-free instalments over 6 weeks.*

    Flexible payment options available
    *To find out more, visit the Afterpay website. Late fees, eligibility criteria and T&Cs apply. Afterpay Australia Pty Ltd Australian Credit Licence 527911.