Back Ventilation

How does ventilation help to create a more comfortable home?

The HRV home ventilation system installed in your roof space creates positive air pressure in your home to reduce excess moisture. It also helps to improve your home's indoor air quality by filtering most of the common airborne asthma and allergy triggers from the incoming vented air.

HRV ventilation might not be right for all homes. Book a free home assessment to see if it's right for you.

What’s involved in installing an HRV ventilation system?

Your HRV ventilation system is installed by a local team of friendly, professionally-trained electricians. A new power point may be installed if required to connect it and a certificate of compliance is issued for electrical work. They will find a time that’s convenient with you for installation. Then your installer will also talk you through how to get the perfect home invironment(TM) using your new HRV Next Generation ventilation system or one of our innovative ventilation upgrades.

Does the HRV ventilation system come with a warranty?

At installation, your HRV ventilation system is warranted for 5 years against fault. In normal use the system will require a filter change every 24-months. Genuine HRV parts are required as part of the ongoing warranty, and to ensure you continue to get the best performance from your system.

What payment options are available?

We take all the usual payment options – cash, cheque, direct credit or credit card. We also have easy payment options available through Q Card. At times we have special payment option plans available too - take a look

How much does an HRV ventilation system cost?

Each home is different – in size, environment, inhabitants etc. Which is why we come to you to take moisture and temperature readings, which we then use to determine the best solution for your home. Our HRV ventilation specialist will talk you through how everything works, provide a price and if you'd like to go ahead, the installation is planned for whenever suits you.
To get a recommendation for your home try the HRV Home Solutions Generator which will give you an indication of cost based on your requirements. Ventilation system pricing starts at $3,129 for 2 rooms.

I've just moved into a home with an HRV ventilation system, what do I do?

HRV home ventilation systems are designed to make your invironment™ more comfortable. Air from your roof space is filtered and distributed through your home. Our system can help to reduce moisture in your home and, by providing constant air movement, can assist in reducing condensation

Take a look here for a quick overview of how the system works and how to use it to best advantage at your new place. For more in depth advice on changing settings, take a look at the manual, or talk to our Customer Service team if you have any questions – 0800 HRV 123 or online now.

Where can I get more information on my HRV products?

Our Customer Service team is more than happy to help – give us a call on 0800 HRV 123 or talk to us online. Otherwise, take a look around this site to find out more useful information on your HRV product.

I've had my HRV ventilation system for a while – why do I have a black ring around my outlet vent?

In some homes, the air passing out of the outlets across the ceiling will cause a static charge to build up. This can cause a build up of household dust from inside the room attracted by the static charge. Simply wipe away the dust ring with a dry cloth or soft brush, then turn the diffuser plate of the vent open a little further to help stop this from recurring. If this continues, give us a call on 0800 HRV 123 and we can arrange a visit by one of our Customer Service team.

How do I use Burnt Toast Mode?

Pressing the Burnt Toast Mode button on your control panel switches your system to maximum ventilation for one hour. To return your system to its previous setting before the hour is up, just tap the button again.

My 'Replace Filter' light is flashing – what does this mean?

This light means your system needs a filter change. It is important that filters are changed with a genuine HRV SETA nano-fiber filter every two years to ensure the performance of your HRV ventilation system isn't reduced, and you continue to get all the benefits your HRV ventilation system provides.

To find out more about the Filter Change and Service click here.

What do the ventilation levels on my control pad mean?

If you have the latest HRV Touch Pad, the installer will set these for you and you won't need to change them as your system will do this automatically. For more information on older systems call our Customer Service team on 0800 HRV 123

My HRV ventilation system is working great, but I still get condensation occasionally on some windows – why is this?

Certain weather conditions may still lead to some misty windows – HRV cannot guarantee zero condensation.

If you have any questions, please give us a call and we can look at your settings in greater detail.

What is Energy Saver mode?

Energy Saver turns off Cooling mode in the winter, and turns off Heating mode in the summer. The system automatically senses the change of seasons.

Still need answers?

Phone us on
0800 478 123
Ventilation - HRV

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